Privacy Policy

Privacy Policy

Introduction
Welcome to Innovel Energy. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website, you agree to the collection and use of information as outlined in this policy.

Information We Collect
We collect the following types of information:

Personal Information: Name, email address, phone number, company details, and any other details you provide through contact forms or service inquiries.

Non-Personal Information: IP address, browser type, device information, and usage data collected through cookies and analytics tools.

Financial Information: If applicable, billing details for payments related to our services.

Communication Data: Any messages, feedback, or survey responses you provide.

Technical Information: Log files, website usage patterns, and metadata to improve website performance.

How We Use Your Information
We use your information to:

Provide, operate, and maintain our website and services.

Respond to inquiries, process transactions, and send service-related updates.

Improve user experience and website performance through analytics.

Personalize and enhance marketing strategies.

Detect, prevent, and address technical issues and security threats.

Comply with legal obligations and enforce our policies.

Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share it with:

Service Providers: Third-party vendors assisting in website hosting, payment processing, and analytics.

Legal Authorities: If required by law or to protect our rights, property, or safety.

Business Transfers: In case of a merger, sale, or acquisition, your information may be transferred to the new entity.

Marketing Partners: Third-party platforms used for promotional activities, with your consent.

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:

Enhance website functionality and performance.

Analyze visitor interactions for improvements.

Personalize content and advertisements.

Track session behavior to optimize user engagement.

Users can control cookie preferences through browser settings. Disabling cookies may impact website functionality.

Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Security measures include encryption, access control, and regular monitoring. However, no method of transmission over the internet is 100% secure.

Your Rights and Choices
Depending on your jurisdiction, you may have rights to:

Access, update, or delete your personal information.

Opt out of marketing communications.

Restrict or object to certain data processing activities.

Request data portability where applicable.

To exercise these rights, contact us at

Third-Party Links and External Services
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies. If you engage with third-party services linked from our website, their data policies will govern your interactions.

Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will take steps to delete such information.

Retention of Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage users to review this page regularly to stay informed about our data practices.