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Terms & Conditions

Governing your use of the Innovel Energy Services website

1. Introduction and Acceptance

These Terms and Conditions (“Terms”) govern your access to and use of the website of Innovel Energy Services Pvt. Ltd. (“Innovel”, “Company”, “we”, “our”, or “us”), located at www.innovelenergy.com (“Website”).

Innovel is a Kolkata-based renewable energy company providing solar energy solutions, smart metering, integrated facility management (IFM), and EPC & infrastructure services across India and select international markets.

The Website is an informational and lead generation platform. It is not an e-commerce platform and does not facilitate online transactions or service agreements. All commercial engagements are entered into separately, offline, between Innovel and the client.

By accessing or using this Website, you (“User” or “Visitor”) agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree, please discontinue use of the Website immediately.

2. Purpose of the Website

The Website serves to:

  • Provide information about Innovel’s service verticals: Solar Solutions, Smart Metering, IFM Services, and EPC & Infrastructure
  • Showcase Innovel’s track record, case studies, client testimonials, and project capabilities
  • Allow prospective clients, partners, and candidates to submit enquiries or applications
  • Share resources including blogs, trends and insights, and industry perspectives

Submitting an enquiry or contact form does not constitute a contract, commitment, or reservation of any kind. All enquiries are followed up by Innovel’s team at their discretion.

3. Enquiry Submissions and Lead Forms

  • By submitting an enquiry through our contact or lead form, you consent to Innovel retaining your contact details for the purpose of responding to your request and for follow-up communications
  • You represent that all information provided in any form submission is accurate, complete, and truthful
  • Innovel reserves the right to decline or not respond to any enquiry at its sole discretion
  • Submission of an enquiry does not guarantee project scope, pricing, or service availability

4. Communication and Opt-In Consent

By providing your details, you consent to receiving communications from Innovel specifically relating to your enquiry. If you also wish to receive marketing updates about our other services and industry developments, please tick the box below [or similar mechanism]. 

You may withdraw your consent for marketing at any time. You may opt out of marketing communications at any time by contacting us directly. Opting out will not affect communications necessary to address your specific enquiry or project request.

5. Intellectual Property

All content on this Website – including but not limited to text, images, photographs, graphics, logos, icons, case study materials, and design – is the intellectual property of Innovel Energy Services Pvt. Ltd. or its licensors, and is protected under applicable Indian intellectual property laws.

You may not reproduce, copy, redistribute, republish, display, modify, or commercially exploit any content from this Website without prior written permission from Innovel.

6. Acceptable Use

By using this Website, you agree not to:

  • Use the Website for any unlawful, fraudulent, or harmful purpose
  • Submit false, misleading, or impersonated information through any form
  • Attempt to gain unauthorised access to any part of the Website, its servers, or its infrastructure
  • Introduce viruses, malware, or any disruptive or harmful code
  • Engage in activities that disrupt or degrade Website performance or availability
  • Scrape, crawl, or systematically harvest data from the Website without written consent from Innovel

7. Accuracy of Information

Innovel makes reasonable efforts to ensure the information published on this Website is accurate and current. However, we do not warrant that all content is free from errors, omissions, or inaccuracies. Service offerings, technical specifications, and project statistics are indicative and subject to change.

Nothing on this Website constitutes a contractual offer, warranty, or guarantee of service availability or project outcomes.

8. Website Security

Innovel takes reasonable measures to maintain website security and protect against malware, viruses, and cyber threats. However, we do not warrant that the Website is entirely free of security vulnerabilities. Users access the Website at their own risk and are responsible for maintaining appropriate security measures on their own devices.

9. Cookies

This Website uses cookies to enhance user experience, analyse visitor behaviour, and support marketing activities. By continuing to use this Website, you consent to our use of cookies in accordance with our Cookie Policy. You may manage or disable cookies through your browser settings, though this may affect certain Website functionality.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

  • Innovel shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of or inability to use this Website
  • We are not liable for any inaccuracies in content presented on the Website or for decisions made on the basis of such content
  • Innovel does not guarantee continuous, uninterrupted availability of the Website
  • We are not liable for any harm resulting from third-party links or services accessed through the Website
  • The website and all information contained therein are provided on an as-is and as-available basis without any warranties of any kind

11. Third-Party Links

The Website may contain links to third-party websites including government portals, partner platforms, and industry directories. These links are provided for reference and convenience only. Innovel has no control over, and accepts no responsibility for, the content, accuracy, or practices of such external sites.

12. Amendments

Innovel reserves the right to modify these Terms at any time without prior notice. Updated Terms will be published on this Website with a revised effective date. Continued use of the Website following any changes constitutes acceptance of the revised Terms.

13. Governing Law and Jurisdiction

These Terms are governed by and shall be construed in accordance with the laws of India. Any disputes arising from or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the competent courts in Kolkata, West Bengal.

14. Contact

For any queries regarding these Terms:

  • Company: Innovel Energy Services Pvt. Ltd.
  • Corporate Office: Module 6-E, 6th Floor, Bengal Eco Intelligent Park, EM Block, Saltlake, Sector V, Kolkata – 700091
  • Phone: (033) 4802-6384
  • Website: www.innovelenergy.com

Innovel Energy collects and manages personal information such as your name, date of birth, gender, address, and phone number in accordance with our Privacy Policy and applicable laws and regulations.

By providing your email address, you consent to receive emails from us regarding our services and promotions. Clicking the “Agree” button constitutes your explicit opt-in to receive such communications.
  • We do not disclose or share your personal data with third parties without your explicit consent.
  • However, we may disclose information if it is necessary to protect life, health, or property (yours or the public’s) or if required by law, court orders, or legal authorities.
  • Your information may also be shared with authorized service providers that adhere to our data protection standards, solely for the purpose of website maintenance and security.
  • We take reasonable measures to ensure that our website is free from viruses, malware, and harmful software.
  • However, Innovel Energy does not guarantee that our website is completely secure or free of potential cyber threats. Users assume full responsibility for their use of the site and agree that *Innovel Energy* is not liable for any damages or losses incurred.
Our website may use cookies to enhance user experience. If you wish to disable cookies, you may do so via your browser settings. However, some features of the website may not function properly if cookies are disabled.

By using this website, you agree to:
(a) Provide accurate and truthful information when submitting any forms.
(b) Refrain from causing harm to other users, third parties, or the reputation of Innovel Energy.
(c) Avoid engaging in any activity that could damage or interfere with our website’s security, trust, or operations.

Innovel Energy reserves the right to modify these Terms at any time without prior notice. Continued use of the website after such modification.