At Innovel Energy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and communications.
Information We Collect
We collect various types of information to provide and enhance our services. This includes personal information you provide directly, such as your name, email address, phone number, and account details. This data is essential for processing transactions, managing your account, and responding to inquiries. Additionally, we gather service usage data, including your interactions with our website and customer support, to better understand your preferences and improve our offerings. We also collect technical data automatically, such as your IP address, browser type, operating system, and device information, which helps us ensure the functionality of our website and diagnose technical issues.
How We Use Your Information
The information we collect is used to deliver and enhance our services, manage your account, and communicate important updates and promotional materials relevant to your interests. You can opt out of marketing communications at any time. We also use your data to ensure the security of our systems, detect and prevent fraud or unauthorized access, and comply with legal obligations.
Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share it with trusted third-party vendors who assist us in delivering our services, under strict confidentiality agreements to ensure your data is handled securely. Additionally, we may share your information as required by law or to protect our rights, privacy, safety, or property, or that of our users or others.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to maintain robust security practices, no system is completely infallible, and we cannot guarantee absolute protection against all potential threats.
Your Rights
You have the right to access and correct your personal information held by us. You may also request the deletion of your personal data, subject to legal and contractual obligations. Additionally, you can opt out of receiving marketing communications at any time by following the instructions provided in those communications.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Innovel Energy
(033) 4802-6384
3/1 , B D Road , Thakurpukur, Kolkata- 700008, India
We appreciate your trust in Innovel Energy and are committed to ensuring your privacy and data security.